Refund Policy
At RodeoStep, customer satisfaction is important to us.
Return Eligibility
You may request a return within 30 days of delivery.
Returned items must:
- Be unused and unworn
- Be in original packaging
- Include all tags and accessories
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Customized products
Refund Process
Once your return is received and inspected, we will notify you regarding approval.
Approved refunds are issued to the original payment method.
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, contact us within 7 days of delivery.
